2020 has been shaping up to be a tough year for many of us. The coronavirus and social distancing guidelines and recommendations have kept us from seeing and being around our loved ones. The isolation has led to anxiety, and for some, even depression, but the unexpected changes have made us realize just how unprecedented...Read More

Think about a great customer experience you had recently. For me, it was when I was shipped the wrong-sized winter boots. I called the company and explained the issue, and within two business days, a new pair of boots and a return shipping label were sent to my apartment. Easy. In our digital age, it’s...Read More

On Tuesday, October 8th, The Subcommittee on Health Care Reform held a hearing for “Discussion on Medicaid and Medicaid expansion.” Rep. Helms from District 135 in Springfield is the chair of the committee. I testified on behalf of Empower Missouri, and you can find a copy of my testimony here. You can find our full...Read More

More than 200,000 Missouri workers are in the “coverage gap,” unable to afford insurance through the Marketplace of the Affordable Care Act and unable to qualify for Medicaid, Missouri’s safety net insurance coverage. If you are unfamiliar with Medicaid, it is a health care program that assists families or individuals with low-incomes in paying for...Read More